Frequently Asked Questions

1. What sizes of tents do you offer?

We offer a variety of tent sizes, including 10x10, 10x20, and larger setups depending on your event needs.

2. Do you provide setup and takedown services?

Yes, setup and takedown are included with tent rentals. Tables and chairs may be delivered curbside unless setup is requested for an additional fee.

3. How far in advance should I book my rentals?

We recommend booking at least 2–4 weeks in advance to ensure availability, especially during peak seasons like spring, summer, and holidays.

4. Do you require a deposit to reserve items?

Yes, a 25% deposit is required to secure your reservation. The remaining balance is due before delivery.

5. What happens if it rains or I need to cancel my event?

We understand plans change! We are more than happy to reschedule, or apply credit to a future event.

6. Do you deliver and pick up?

Yes, we deliver and pick up rentals. Delivery fees may apply depending on location and setup requirements.

7. Are sidewalls, curtains, or accessories available for tents?

Yes! We offer window sidewalls, plain sidewalls, and elegant curtain draping for tent legs, as well as cooling options like swamp coolers for hot weather.

8. How many tables and chairs will I need for my guests?

A 6-foot rectangular table typically seats 6–8 people, and an 8-foot table seats 8–10. Round tables usually seat 4-6 comfortably. We can help you calculate based on your guest list.

9. Do you clean the tables, chairs, and tents before delivery?

Absolutely. All of our rental items are thoroughly cleaned and inspected before each event.

10. What payment methods do you accept?

We accept cash and electronic payments like cash app and venmo. Payment details will be confirmed when booking.

11. Can I pick up the rentals myself instead of delivery?

For smaller items like chairs or tables, pickup may be allowed. Larger items like tents require professional setup and delivery.

12. How long is the rental period?

Most rentals are for 24 hours. Extended rentals (multi-day or weekend events) are available for an additional fee.

13. What areas do you service?

We provide rentals in Lockhart, Kyle, Austin, and surrounding areas. Delivery outside these areas may include an extra fee.

14. Do you offer packages or bundles?

Yes! We have bundle deals that include tents, tables, and chairs together at discounted rates.

15. What happens if something gets damaged or lost?

Customers are responsible for rental items while in their possession. Replacement or repair costs may apply for damaged or missing items.

16. Do you provide linens, tablecloths, or chair covers?

Yes, we offer linens and tablecloths in various colors for an additional fee.

17. Can the tents be set up on grass, concrete, or asphalt?

Yes. Tents can be secured on grass with stakes or on concrete/asphalt with weights. Please let us know your setup surface ahead of time.

18. Do you provide lighting, fans, or other add-ons for tents?

Yes, we offer sidewalls, curtains, swamp coolers, and lighting to make your event more comfortable and stylish.

19. What size tent do I need for my guest count?

As a general guide, a 10x20 tent fits about 18-20 guests seated at tables. We can help you plan the right size based on your layout.

20. Do you set up tables and chairs, or just drop them off?

By default, we drop off tables and chairs stacked for your convenience. Setup is available for an extra fee if requested in advance.